KERC directs Escoms to give consumers 15 clear days to pay bills

The Karnataka Electricity Regulatory Commission has directed all electricity distribution companies in the State to provide consumers a minimum of 15 clear days to pay electricity bills from the actual date of bill generation or issuance, and not from the scheduled billing date.

In an order issued on May 21, the commission said every electricity bill must clearly mention the exact date and time of its generation. The due date for payment must then be calculated strictly from this actual issuance date. The order will come into force for all bills issued on or after June 1.

The commission said that in cases where bills are issued late or beyond the approved billing cycle, Escoms must still ensure consumers receive at least 15 clear days to make payment, irrespective of the scheduled meter reading date.