ChatGPT maker OpenAI shifts its focus to business users amid Anthropic pressure

The same ChatGPT chatbot that gave OpenAI’s chief financial officer Sarah Friar a tilapia recipe for a recent Sunday night dinner at home is also now doing her most mundane tasks at work like summarising her emails and Slack messages.

Friar and other company executives are banking OpenAI’s future on more of the latter as it shifts its focus to business-oriented products while shedding some of its consumer offerings as a pathway to profitability.